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Delivery

General

 

Delivery costs range from £3.95 for single product orders in the UK and vary depending on the size of the order and the location of delivery. For more specific delivery prices see final screen before payment or contact us for further details.

 

Despatch

 

Please note that delays to despatch may be unavoidable at times due to circumstances beyond our control such as fluctuations in our suppliers’ stock and force majeure, but we will contact you to advise you of these circumstances as soon as possible.

 

Plain Clothing

 

Plain clothing, i.e., clothing that does not bear any branding either by the manufacturer or in terms of your own customisation, is normally delivered within 2-3 working days.

 

Customised Clothing

 

Customised clothing, with the exception of branded sports and teamwear, is normally delivered within 3-5 working days.

 

Branded Sports & Teamwear

 

Branded sportswear, teamwear and training wear, i.e. that which is manufactured by the likes of Nike, Adidas, Macron, Errea etc. is normally delivered within 7-12 working days. This delivery time also applies to customised sports and teamwear. Please contact us to check stock before ordering. In the event that something is out of stock we will quote for the nearest replacement.

 

Delivery

 

UK orders will be despatched via Royal Mail 2nd Class Signed For, unless another carriage option has been pre-arranged. For non-UK customers, delivery times can vary and charges may be subject to import duties relating to the respective country or province. Customers should check with their respective authorities prior to placing orders. Please contact us for an estimate. Please note that circumstances beyond our control such as postal delays and force majeure can sometimes cause delays to deliveries. In each case we will contact you as soon as possible and endeavour to find a fast resolution. If your goods are required by a certain date please contact us prior to placing the order and we will endeavour to meet your requirements. If this is not possible we will advise you in advance and revert to our usual turnaround times with your approval.

 

Claims

 

Claims of shortages and damages in transit must be notified to us no later than one working day after receipt of the goods. Goods must be signed for as damaged, parcels pilfered or broken open; generally not examined will not be concise enough to claim. Non-delivery must be notified within two days after expected delivery date.

 

Collection

 

If you have selected to collect your order it will usually be ready within the same timescales outlined above. You will receive an email notification advising when your order is ready to collect.